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Cynthia UserCU
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Cynthia User

@cynthiauser16

QA Engineer at Cooperative Bank of Kenya testing core banking systems and mobile banking apps.

Kenya
Message

At Cooperative Bank of Kenya, I test core banking systems, customer-facing platforms, and mobile banking apps in a regulated financial setting. I run end-to-end tests to check that banking workflows work as the business expects.

At Copia Global, I led testing for custom-built ERP and CRM software. I built automated tests with Selenium and Robot Framework and ran performance tests in JMeter.

At Tezza Business Solutions, I wrote and maintained test strategies and cases, then reported results and defects through each test cycle. I’m an ISTQB Certified Tester Foundation Level, and I’ve worked across web, mobile, and integrated systems.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ISTQB logoIS

ISTQB

ISTQB Certified Tester Foundation Level (CTFL), Software Testing

ISTQB Certified Tester Foundation Level (CTFL) certification obtained in November 2021.

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Information Technology

2015 - 2017

Bachelor of Science in Information Technology from Jomo Kenyatta University of Agriculture and Technology, Nairobi, from 2015 to 2017.

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Diploma, Information Technology

2013 - 2014

Diploma in Information Technology from Jomo Kenyatta University of Agriculture and Technology, Nairobi, from 2013 to 2014.

Tech stack

Software and tools used professionally

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