Open to opportunities

eric wafula

@ericwafula

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Dedicated Quality Assurance professional with extensive software testing experience.

Kenya

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and continuous learning.

I am a dedicated and detail-oriented Quality Assurance professional with extensive experience in software testing, system analysis, and IT management. My proven track record in ensuring software quality through rigorous testing, troubleshooting, and process improvements has equipped me with the skills necessary to excel in this field. I have successfully managed QA projects, coordinated with development teams, and implemented best practices to enhance software reliability and performance.

Throughout my career, I have led QA efforts for major IT projects, including the Kenyatta National Hospital Management Information System. My expertise in both automated and manual testing, combined with my proficiency in various QA tools such as Appium Studio and JMeter, allows me to ensure that software meets functional and performance requirements. I am committed to continuous improvement and optimizing QA processes through the adoption of new technologies and methodologies.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Analyst (BA & QA)

Current

Kenyatta National Hospital

Jul 2021 - Present (3 years 10 months)

Led Quality Assurance efforts for major hospital IT projects, including the Kenyatta National Hospital Management Information System and SAP-based systems. Managed User Acceptance Testing, data mining, and analytics to ensure software solutions met user needs and performance expectations.

Software Testing Quality Assurance SAP UAT Data Mining Analytics API Testing Performance Testing Load Testing

Senior Software Engineer (Quality Assurance)

Mgas Powered by Safaricom

Feb 2021 - Present (4 years 3 months)

Developed and executed test plans to ensure software quality for CRM systems, sales applications, and customer service platforms. Collaborated with project managers, developers, and Quality Assurance teams to resolve issues and improve software functionality.

Software Quality Assurance Test Planning CRM Systems Agile Methodologies Troubleshooting Functional Testing Performance Testing

Software Engineer

Microsoft Engineering Testing Center (Techno Brain Group)

Dec 2019 - Present (5 years 5 months)

Conducted automated and manual testing for Microsoft applications, ensuring software met quality standards. Developed scripts, analyzed SQL server alerts, and synchronized database schemas to maintain software integrity.

Automated Testing Manual Testing SQL Database Management Scripting Software Quality Assurance

Software Quality Analyst (QA) / Business Analyst

Tezza Business Solution Ltd

Jan 2019 - Present (6 years 4 months)

Collaborated with vendors and clients to troubleshoot and optimize software applications. Developed and executed test plans, maintained system documentation, and ensured compliance with industry standards.

Software Quality Assurance Business Analysis Test Planning Documentation Troubleshooting User Training Software Deployment Compliance

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Master of Science, Information Communication Technology (Management)

Currently pursuing a Master of Science in Information Communication Technology with a focus on management. This program enhances skills in IT strategy, project management, and technology leadership.

Multimedia University of Kenya

Bachelor of Business Information Technology, Business Information Technology

Grade: Second Class Upper Division

Completed a Bachelor of Business Information Technology, gaining comprehensive knowledge in IT systems, business processes, and their integration. Achieved a Second Class Upper Division, demonstrating strong academic performance.

Teremi Boys High School

Kenya Certificate of Secondary Education, Secondary Education

Grade: Mean Grade: A-

Obtained the Kenya Certificate of Secondary Education with a Mean Grade of A-. This foundational education provided a strong academic background across various subjects.

Madibo Primary School

Kenya Certificate of Primary Education, Primary Education

Grade: Mean Grade: B+

Completed primary education, earning the Kenya Certificate of Primary Education with a Mean Grade of B+. This early education established fundamental literacy and numeracy skills.