Cynthia Okpalagu

Supervised a remote team of 8 contributors focused on AI training tasks, including text and image evaluation to enhance AI learning models. Coordinated onboarding processes via Slack, ensuring smooth integration across different time zones.

Created and scheduled content, including reels, carousel posts, static visuals, and interactive stories to showcase products and connect with the audience. Handled customer support via DMs and emails, responding to inquiries, resolving issues, and processing orders.

Developed compelling health-related content, including scripts and captions, designed to engage and educate a broad audience. Collaborated with the team to brainstorm and refine content ideas, contributing to campaigns that promoted health awareness and social good.

Managed a busy calendar and responded to emails for a Salesforce Developer with 3 jobs and a part-time tutoring schedule, ensuring seamless coordination across time zones. Followed up on tasks and ensured smooth execution of both professional and lifestyle responsibilities.

Worked with the content team to create and implement effective content strategies for various campaigns, which led to over 105% growth on the TikTok page. Curated and created content resulting in over 200,000 views, significantly boosting audience engagement and brand visibility.

Managed email correspondence, calendar scheduling, and appointments for clients and the CEO, ensuring efficient and timely communication. Performed data entry and maintained accurate records of sales, purchases, financial transactions, and invoices, while also developing and implementing an inventory-tracking system using Notion to streamline operations.

Studied the principles and theories of sociology, gaining a comprehensive understanding of social structures, human behavior, and societal dynamics. Developed strong analytical and research skills through coursework and projects.