Open to opportunities

Cynthia Mburu

@cynthiamburu

Message

Experienced software project manager focused on delivering exceptional customer experiences.

Kenya

Message

What I'm looking for

I am looking for a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

I am an experienced software project manager with a proven track record in defining project scope, schedules, and methodologies to ensure efficient delivery. My expertise lies in leading cross-functional teams and enhancing customer experiences across various industries. I am certified in Project Management and Scrum Master, which equips me with a strong foundation in agile methodologies and best practices for successful project execution.

Currently, I spearhead end-to-end project management at Turnkey Africa, where I oversee projects for insurance companies across multiple African countries. My role involves leading client interactions, managing project documentation, and ensuring on-time delivery. I have successfully implemented a Claims Management System ERP for Kenya’s largest airline, showcasing my ability to diversify company portfolios and drive stakeholder satisfaction.

Previously, I served as an Associate Product Manager at Xetova, where I conducted market research and developed product roadmaps. My experience as a Research Associate further honed my skills in data analysis and strategic decision-making, allowing me to provide valuable insights to stakeholders. I am passionate about leveraging technology to create user-centric product experiences and drive business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Software Project Manager

Current

TurnkeyAfrica

Sep 2023 - Present (1 year 10 months)

Spearheaded end-to-end project management for insurance companies in Uganda, Rwanda, Kenya, Cote D’Ivoire and Nigeria ensuring successful implementation and robust project health. Led the implementation of a Claims Management System ERP for Kenya’s largest airline, driving the diversification of the company’s portfolio beyond insurance and into the aviation industry.

Project Management Stakeholder Management Agile Methodologies Scrum ERP Implementation Claims Systems Change Management Team Leadership Customer Experience

Associate Product Manager

Xetova

Jan 2023 - Present (2 years 6 months)

Conducted market research and competitive analysis to identify emerging trends, customer pain points, and opportunities for product differentiation. Developed and refined the product roadmap and created a project plan on how the product will be developed.

Market Research Competitive Analysis Product Roadmap Product Strategy User Centric Design Product Development Lifecycle Data Analysis Business Intelligence

Research Associate

Xetova

Oct 2022 - Present (2 years 9 months)

Designed and implemented research activities within the company. Conducted research on potential AI solutions for the construction industry in Kenya, including in-depth studies and C-Level interviews.

Research Design Data Collection Data Analysis Report Writing Presentation Skills Market Research

Education

Degrees, certifications, and relevant coursework

Google

Certificate, Project Management

Obtained a Professional Project Management Certificate from Google, enhancing skills in project planning, execution, and oversight. This certification equipped me with the knowledge to manage projects effectively and ensure successful outcomes.

ScrumStudy

Scrum Master Essentials, Scrum Master

Completed the Scrum Master Essentials course, gaining expertise in Agile methodologies and Scrum framework. This training focused on facilitating Scrum events, coaching development teams, and ensuring adherence to Scrum principles.

HelloPM

Masterclass, Product Management

Participated in the Product Management Masterclass, developing advanced skills in product strategy, roadmap creation, and product lifecycle management. This program provided comprehensive insights into defining and launching successful products.

Corporate Finance Institute

Certificate, Business Intelligence and Data Analysis

Completed a program in Business Intelligence and Data Analysis, focusing on data interpretation, reporting, and strategic decision-making. This course provided a strong foundation in leveraging data for business insights.

Egerton University

Certificate, Statistical Programming

Undertook training in Statistical Programming for Social Sciences using SPSS and STATA at Egerton University. This program enhanced my analytical skills, enabling me to process and interpret complex data sets for research purposes.

Egerton University

Bachelor of Science, Economics and Statistics

Earned a Bachelor of Science degree in Economics and Statistics from Egerton University. The curriculum covered economic principles, statistical analysis, and quantitative methods, preparing me for data-driven roles.

Pangani Girls Secondary School

High School Certificate, General Studies

Obtained a High School Certificate from Pangani Girls Secondary School. This foundational education provided a strong academic background across various subjects, preparing me for higher education.