Open to opportunities

CYNTHIA KUNG'U

@cynthiakungu

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Social Media Manager and PR professional who drives digital growth through strategy, content, and analytics.

Kenya

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What I'm looking for

I’m looking for a role where I can manage social media and PR, use analytics to improve performance, and support customers—within a collaborative team that values creativity, organization, and measurable results.

I’m a Commerce graduate with a distinction and B2+ English proficiency, and I bring strong verbal and written communication with presentation skills to every project.

I’ve built my career around public relations, social media management, and customer support—working as a Public relations/Social Media Manager at Ecobiz Limited, managing real estate sales alongside social media execution, and later serving as a Customer Care Representative at Watu Credit Limited. Most recently, I’ve worked as a Virtual Assistant/Administrative Assistant, strengthening my ability to handle multiple tasks, set priorities, and meet deadlines.

In my work, I focus on consistent execution and measurable impact using digital marketing and analytics, scheduling and analytics tools like Buffer, and AI tools like ChatGPT and Claude AI. I also create and adapt content using Canva and basic video editing with CapCut, while staying detail oriented, organized, and able to work independently with minimal supervision.

Experience

Work history, roles, and key accomplishments

Virtual & Administrative Assistant

Bonanire Enterprises

Feb 2025 - Feb 2026 (1 year)

Worked as a Virtual Assistant/Administrative Assistant, supporting administrative tasks for Bonanire Enterprises from February 2025 to February 2026.

Administrative Support Virtual Assistance Microsoft Word Microsoft Excel Microsoft PowerPoint Canva Capcut Time Management

Customer Care Representative

Watu Credit Limited

Jan 2023 - Jan 2025 (2 years)

Provided customer care support at Watu Credit Limited from January 2023 to January 2025.

Customer Care Communication Skills Problem Solving Time Management Microsoft Excel Microsoft Word Google Workspace Organization

Real Estate Sales Executive

Nov 2019 - Dec 2022 (3 years 1 month)

Worked as a Real Estate Sales Executive/Social Media Manager from November 2019 to December 2022, combining sales support with social media management.

Sales Support Social Media Management Digital Marketing Social Media Analytics Canva Capcut Time Management

Public Relations & Social Media

Ecobiz Limited

Apr 2019 - Apr 2020 (1 year)

Worked as a Public Relations/Social Media Manager, handling social media activities and PR responsibilities for Ecobiz Limited from April 2019 to April 2020.

Public Relations Social Media Management Digital Marketing Content Scheduling (Buffer)Google Workspace Microsoft Office Written Communication