Cydnie Richardson
@cydnierichardson
I am a certified pharmacy technician with 10+ years in retail and hospital.
What I'm looking for
I am a certified pharmacy technician with over 10 years' experience in retail, hospital, and mail order pharmacy settings, dedicated to accuracy, confidentiality, and strong patient communication. I keep a flexible schedule, adapt to changing business and customer needs, and support quality improvement and pharmacy procedure changes.
I have processed over 400 prescriptions per day, trained new pharmacy technicians, managed inventories and medication reconciliation tasks, and was recognized for performance in 2024; I bring attention to detail, HIPAA compliance, and a patient-focused service ethic to every role.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician II
Duke University Hospital
Mar 2024 - Present (1 year 5 months)
Communicated with patients to obtain prescription and medical information, scheduled pharmacist consultations, trained new pharmacy technicians, and received a 2024 performance recognition.
Certified Pharmacy Technician
Walgreens
Jan 2015 - Present (10 years 7 months)
Processed over 400 prescriptions per day, received and verified incoming inventories, and consulted with customers to expedite requests, reducing wait times and maintaining high satisfaction.
Pharmacy Clerk
OptumRx
Mar 2022 - Feb 2024 (1 year 11 months)
Prepared prescription transfers and verified customer and insurance information while communicating with patients to arrange pharmacist consultations, improving continuity of mail-order services.
Medication Reconciliation Technician
Cape Fear Valley Medical Center
Dec 2018 - Jul 2021 (2 years 7 months)
Contacted retail and mail-order pharmacies to obtain and verify patient medication lists, reconciled discrepancies, and supported pharmacist consultations to improve medication accuracy.
Certified Pharmacy Technician
Cape Fear Valley Medical Center
Mar 2018 - Dec 2018 (9 months)
Maintained HIPAA compliance, managed inventory cycles including removing expired stock and resolving discrepancies, and processed medication orders under pharmacist supervision.
Education
Degrees, certifications, and relevant coursework
Fayetteville State University
Some college (No degree), Chemical Engineering
Completed some coursework in Chemical Engineering at Fayetteville State University and did not obtain a degree.
Mount Clemens High School
High School Diploma, High School
Graduated from Mount Clemens High School in 2011.
Availability
Location
Authorized to work in
Job categories
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