Open to opportunities

Christian Ortolf

@crortolf

I am a software engineer with 3+ years experience supporting a BA software framework. Currently pursuing a certificate in web development.

United States

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What I'm looking for

I'm looking to apply my building automation, software support, security, and network troubleshooting experience to solve complex customer and product issues while contributing to reliable, secure systems.

I am a software engineer with 3+ years experience supporting a global Building Automation Software framework. I was a go between for IT teams, external software support, and engineers in the resolution of defects, adviser for system architecture, and primary resource for the support of the Enterprise Security suite of software. Currently pursuing a post-bachelors Web Software Engineering Certificate at Virginia Commonwealth University.

Currently interested in web full stack and backend engineering.

Experience

Work history, roles, and key accomplishments

Expert Tech Support Professional

Tridium, Inc.

Sep 2022 - Feb 2026 (3 years 5 months)

Diagnosed and resolved issues with SQL, SAML, LDAP, and cloud-based products, and provided expert guidance on security to IT teams at customers like LG and federal institutions. Analyzed BACnet Wireshark captures and built custom Java scripts within the Niagara framework.

SQL SAML LDAP SSO MFA Wireshark Java Niagara Framework Security Networking TCP IP DHCP DNS Documentation Customer Support

Technology Specialist Intern

United Methodist Church

Jun 2018 - Aug 2018 (2 months)

Initiated and organized a move to the cloud for documentation and data, created and scripted spreadsheets for finances and logistics, and led an initiative to introduce mindful practices to the administrative team.

Cloud Migration Spreadsheets Scripting Finance Logistics Mindfulness