Open to opportunities

Cristina Hidalgo

@cristinahidalgo

Licensed bilingual LMSW delivering trauma-informed counseling, crisis intervention, and client-centered case management.

United States

Message

What I'm looking for

I seek a client-centered role where I can deliver trauma-informed clinical services, lead school or community programs, collaborate with interdisciplinary teams, and advance equitable access to mental health resources.

I am a bilingual Licensed Master Social Worker with over 10 years of experience providing trauma-informed counseling, crisis intervention, and case management for diverse and underserved populations. I combine evidence-based approaches such as CBT, DBT, and motivational interviewing with culturally responsive practice to improve client well-being.

My clinical work includes telehealth and school-based settings where I have led programs like McKinney-Vento for homeless youth, managed large student caseloads, and maintained strong EHR compliance and client retention. I have a proven record of reducing behavioral incidents, increasing engagement, and securing housing and resources for students and families.

I collaborate effectively with interdisciplinary teams, community partners, and external agencies to coordinate wraparound services and develop individualized treatment and support plans. I hold LMSW licensure (Arizona, Washington; Texas pending) and am committed to equity-focused, client-centered care that emphasizes measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Therapist

Current

Bridge for Better Living, PLLC

Jun 2023 - Present (2 years 9 months)

Conduct clinical assessments and telehealth counseling for a diverse caseload, maintaining a 95% client retention rate and ensuring 100% EHR/HIPAA documentation compliance.

Clinical Assessment Telehealth Treatment Planning EHR Trauma Informed Care Motivational Interviewing Client Retention Care Coordination

Social Worker

Tolleson Union High School District

Jan 2022 - Oct 2023 (1 year 9 months)

Provided crisis intervention and case management, reduced repeat behavioral incidents by 30%, and led McKinney-Vento services securing housing and stability for 50+ students annually.

Crisis Intervention Case Management Student Advocacy

Student Resource Coordinator

STRIDE, Insight of Arizona

Sep 2020 - Jan 2022 (1 year 4 months)

Managed a caseload of 40+ students, implemented individualized support plans, and improved attendance rates by 20% through regular check-ins and community referrals.

Caseload Management Crisis Intervention Family engagement Resource Navigation

Social Worker

Phoenix Union High School District

Nov 2015 - Jan 2020 (4 years 2 months)

Delivered counseling and case management for 30+ students weekly, implemented behavior interventions, and contributed to measurable graduation rate improvements.

Case Management Behavior Contracts Crisis Response At Risk Youth Services

Crisis Team Member

Phoenix Fire Department

Jan 2014 - Jan 2017 (3 years)

Responded to crisis calls and provided emotional support, grief counseling, and resource referrals in collaboration with police and victim advocacy services.

Crisis Response Grief Counseling Emotional Support Trauma Informed Care Emergency Services