Open to opportunities

Amber Francia

@amberfrancia

Message

Compassionate therapist dedicated to mental health and client wellbeing.

United States

Message

What I'm looking for

I am looking for a role that allows me to provide impactful mental health support in a collaborative environment, with opportunities for professional growth.

I am a dedicated mental health professional with a strong commitment to providing effective, trauma-informed care to adolescents and adults facing mental health disorders. My experience includes comprehensive behavioral assessments, crisis intervention, and teletherapy services, ensuring that I meet the diverse needs of my clients. I believe in the power of evidence-based practices and continuously seek personal and professional development through specialized training.

Throughout my career, I have worked in various roles, including as an Intake Coordinator and Therapist, where I have honed my skills in case management, treatment planning, and collaboration with interdisciplinary teams. I prioritize creating a safe and supportive environment for my clients, utilizing strong communication skills and active listening to foster trust and engagement. My goal is to promote emotional and mental health wellbeing through quality care and client feedback.

Experience

Work history, roles, and key accomplishments

Current

Therapist

Current

Betterhelp

Jul 2022 - Present (3 years 4 months)

Provided teletherapy services for individuals via the BetterHelp platform, responding to clients through asynchronous message communication and weekly/monthly sessions. Offered evening, night, early morning, and weekend availability to clients of all ages and needs.

Teletherapy Asynchronous Communication Mental Health Counseling

Intake Coordinator

Presbyterian Medical Services

Sep 2023 - Dec 2024 (1 year 3 months)

Conducted comprehensive behavioral assessments and intake for new patients aged 5 and up. Completed comprehensive documentation in EHR, providing diagnoses, biopsychosocial clinical summaries, case management, short-term interventions, triage, and referral services.

EHR Crisis Intervention Case Management Triage

Behaviorist

First Choice Community Healthcare

Jun 2020 - Jul 2021 (1 year 1 month)

Provided teletherapy services for individuals, conducting biopsychosocial assessments and rendering DSM-V diagnoses. Developed treatment goals, monitored progress, conducted risk assessments, and created safety plans.

Teletherapy DSM V Treatment Planning Risk Assessment

Intensive Outpatient Program Behaviorist

First Choice Community Healthcare

Apr 2018 - Jun 2020 (2 years 2 months)

Developed and implemented an Intensive Outpatient Program (IOP), securing State of New Mexico Certification. Facilitated program and training according to the fidelity standards of the evidence-based Matrix Model, providing IOP services to dual-diagnosis clients.

Program Development Matrix Model Dual Diagnosis Group Therapy

Education

Degrees, certifications, and relevant coursework

University of New Mexico

Bachelor's Degree of Science, Psychology and Evolutionary Anthropology

Studied Psychology and Evolutionary Anthropology, gaining a foundational understanding of human behavior and development. Developed skills in research, analysis, and critical thinking relevant to social sciences.

New Mexico Highlands University

Master's Degree of Social Work, Social Work

Completed a Master's degree with a clinical concentration, focusing on advanced social work practices. Gained expertise in therapeutic interventions and client-centered care.