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Cristina ChavesCC
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Cristina Chaves

@cristinachaves

Project coordination at MENDES TRAVEL AGENCY INC., improving process efficiency by 30% through workflow standardization.

Brazil
Message

What I'm looking for

I’m focused on building my career in Project Coordination and Project Management, with opportunities to contribute to planning, coordination, documentation, stakeholder communication, and project execution. I’m open to entry-level and junior remote international positions.

At MENDES TRAVEL AGENCY INC., I coordinate daily operations across service providers, organizing priorities, bookings, documentation, and follow-ups. I improved process efficiency by 30% through workflow organization and standardization.

I also reduced operational errors by 20% by monitoring activities, validating information, and coordinating issue resolution.

At CERTIL CERAMICA, I coordinated health and safety initiatives and followed up on inspections and corrective actions. This work contributed to a 15% reduction in operational incident risks and improved production process compliance by 10%.

At SOMAMIX, I coordinated process improvements, resource allocation, and performance tracking, contributing to improved inventory accuracy and operational efficiency. I’m focused on building my career in Project Coordination and Project Management, and I’m open to entry-level and junior remote international opportunities.

Experience

Work history, roles, and key accomplishments

MENDES TRAVEL AGENCY INC logoMI
Current

Operations & Process Improvement Coordinator

Jan 2023 - Present (3 years 9 months)

Coordinated daily operational activities, managing priorities, bookings, documentation, and follow-ups across multiple service providers. Improved process efficiency by 30% through workflow organization and standardization. Reduced operational errors by 20% by monitoring activities, validating information, and coordinating issue resolution.

CERTIL CERAMICA logoCC

Occupational Health & Safety Engineer

Jun 2017 - Dec 2025 (8 years 6 months)

Coordinated health and safety initiatives within industrial operations at a ceramic manufacturing facility producing clay bricks and roof tiles, contributing to a 15% reduction in operational incident risks. Planned and followed up on inspections, corrective actions, and improvement activities, improving production process compliance by 10%. Coordinated documentation and follow-up activities for i

SOMAMIX logoSO

Logistics Consultant | Operations & Coordination

Apr 2019 - Oct 2025 (6 years 6 months)

Improved inventory accuracy and operational performance at Somamix, a distribution company, through process optimization, increasing operational efficiency by approximately 15%. Identified operational gaps and coordinated improvements that reduced waste and improved workflow consistency by around 10%. Supported loss reduction initiatives, contributing to an estimated 12% decrease in operational lo

NOVA ELETRICA logoNE

Assistant Manager

Jan 2015 - Mar 2019 (4 years 2 months)

Managed operational processes in a commercial and supply environment at a construction materials store, improving workflow organization and operational efficiency by approximately 12%. Coordinated inventory activities and analyzed sales trends to support planning, stock alignment, and demand management. Supported process optimization and cost control initiatives, improving resource utilization and

Education

Degrees, certifications, and relevant coursework

CI

Computer Systems Institute

Business Administration, Management and Operations

2024 - 2025

Business Career Program - Organizational Administration
2024 - 2025

UV

UFVJM - Federal University of the Jequitinhonha and Mucuri Valleys

Master's Degree, Energy, Environment, and Natural Resources Law

2017 - 2019

UM

Universidade Candido Mendes

Postgraduate Degree, Occupational Health & Safety Engineer

2017 - 2018

UV

UFVJM - Federal University of the Jequitinhonha and Mucuri Valleys

Bachelor of Engineering, Industrial Engineering

2013 - 2015

UV

UFVJM - Federal University of the Jequitinhonha and Mucuri Valleys

Bachelor of Science, ENGINEERING

2010 - 2013

Tech stack

Software and tools used professionally

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