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Cristian MuresanCM
Looking for a job

Cristian Muresan

@cristianmuresan1

Customer Service Analyst at Suzano International GmbH, turning SAP and Salesforce data into KPI reports and reliable management insights.

Austria
Message

At Suzano International GmbH, I translated reporting requirements across order-to-cash, supply chain, and customer service into structured KPI reports. I used SAP and Salesforce data to create clear management insights and worked with teams to address data-quality and process issues.

At Robert Bosch, I built and maintained 10+ Power BI dashboards combining Salesforce and SAP data into a performance view for leadership. I also standardized and automated Salesforce reporting workflows with Power BI and Power Automate, cutting manual effort by 20%; separately, I partnered with the Bosch VP and EVP on a Power BI dashboard providing portfolio coverage across business units.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Google logoGO

Google

Google Advanced Data Analytics, Data Analytics

2026 -

Ongoing Google Advanced Data Analytics course, started in August 2026.

Babes-Bolyai University logoBU

Babes-Bolyai University

Master Degree, International Relations

2018 - 2020

Master Degree in International Relations from Babes-Bolyai University from 2018 to 2020.

Babes-Bolyai University logoBU

Babes-Bolyai University

Bachelor Degree, European Studies

2015 - 2018

Bachelor Degree in European Studies from Babes-Bolyai University from 2015 to 2018.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Austria

Authorized to work in

Salary expectations

50k+ EUR

Job categories

Customer Service Analyst
Business Analyst
Process Improvement Specialist
Commercial Sales Analyst

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