Cristal Lucio
@cristallucio
Compassionate Patient Representative dedicated to exceptional patient support.
United StatesWhat I'm looking for
As a highly motivated and compassionate Patient Representative, I am dedicated to providing exceptional patient support and advocacy. With extensive healthcare knowledge and exceptional interpersonal skills, I strive to ensure patient satisfaction and facilitate efficient communication between healthcare providers and patients.
In my current role as a Medical Office Manager, I collaborate with physicians, nurses, and other healthcare professionals to ensure seamless coordination of patient care. I leverage emerging healthcare technologies to streamline operations and improve patient care delivery. My in-depth knowledge of healthcare regulations ensures strict adherence to maintain patient privacy and meet industry standards.
Previously, as a Medical Assistant, I provided compassionate care to patients, managed patient records, and adhered to strict infection control protocols. I am committed to promoting a positive patient experience and enhancing the overall quality of care within healthcare organizations.
Experience
Work history, roles, and key accomplishments
Medical Office Manager
Jayaprakash Narayana M.D P.A.
Jun 2015 - Present (10 years 2 months)
Collaborated with physicians, nurses, and other healthcare professionals to ensure seamless coordination of patient care, effective communication, and optimal patient outcomes. Stayed updated on emerging healthcare technologies and software, leveraging them to streamline operations, enhance productivity, and improve patient care delivery.
Medical Assistant
Molina Medical House Calls
May 2014 - Jun 2015 (1 year 1 month)
Provided compassionate and personalized care to patients, including taking vital signs, preparing patients for examinations, assisting with procedures, and administering medications under supervision. Accurately recorded patient information, medical history, and vital signs in electronic health records (EHR) systems, ensuring proper documentation and compliance.
Education
Degrees, certifications, and relevant coursework
Richland Community College
Associates of Arts, Arts
2016 - 2018
Completed an Associates of Arts degree, focusing on core academic subjects. Developed foundational knowledge and critical thinking skills.
Collin County Community College
Certified Medical Assistant, Medical Assisting
2012 - 2013
Obtained certification as a Medical Assistant, gaining practical skills in patient care and administrative duties. Studied medical procedures, terminology, and healthcare regulations.
South Garland High School
High School Diploma, General Studies
2008 - 2012
Earned a High School Diploma, completing a comprehensive curriculum. Developed foundational academic skills and prepared for further education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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