Coyle Olsen

Served as a real estate broker on a part-time basis.

Delivers Tier 1 and Tier 2 support through help desk, email, and chat channels while maintaining a 9.7/10 CSAT score. Generated $750,000+ in renewal sales during the 2024 campaign and troubleshoots issues across Drake Portals, Drake Pay, Drake Accounting, Rightworks hosted environments, software installation, and networking.

Served as a real estate broker on a part-time basis.

Worked as a real estate broker and realty assistant on a part-time basis.

Provided first-level troubleshooting for company and client services and network devices, documented corrections, and routed complex issues for escalation. Monitored systems, delivered remote-hands support, maintained databases and data center equipment, installed cabling, racked equipment, and brought systems online.

Served as a police officer for the Town of Andrews.

Served as Deputy Sheriff and Emergency Telecommunicator for the Cherokee County Sheriff’s Office.

Served as E-911 Director and Emergency Telecommunicator for Clay County.

Served as an Emergency Telecommunicator III for the City of Lawton.

Grade: Cum laude, GPA: 3.52/4.0

Bachelor of Science in Applied Computer Science with a minor in Network/Cyber Security, graduated cum laude with a GPA of 3.52/4.0.