Courtney Butler

Operate a remote freelance photography and administrative services business, developing marketing strategies that expanded client base and streamlining administrative workflows to improve efficiency and client satisfaction.

Conducted face-to-face and telephonic patient assessments to address care barriers, documented interactions within 24 hours, and coordinated resources to support discharge and care plans per program protocols.

Assisted urogynecologist with outpatient procedures, managed pre- and post-operative patient care, maintained medical equipment and inventory, and coordinated billing with insurance to ensure timely reimbursements.

Maintained accurate patient records, managed prior authorizations and supply inventory, assisted in dermatological procedures, and supported training and process improvements to enhance patient care.

Managed patient intake and medical records, ensured HIPAA-compliant handling of sensitive information, coordinated appointments and referrals, and maintained a welcoming patient environment.

Provided front-desk support across departments, handled patient paperwork and scheduling, maintained medical records accuracy, and ensured patient confidentiality during temporary assignments.

Managed scheduling, P.O. creation, job files and employee training using Focus3c and Moraware, coordinated installations and resolved client issues to streamline operations and project delivery.

Completed a phlebotomy program at Georgia Northwestern Technical College from 2017 to 2019.

Completed a practical/technical program at MTI of North Georgia in 2011.

High school diploma completed at Paulding County High School between 2005 and 2009.