Cordelia James

Processed monthly payroll for ~250 staff (~R2m), managed terminations and new hires, handled payroll queries and statutory submissions for PAYE, UIF and provident fund while improving SOPs and training control room staff.

Managed emergency control room operations, trained staff on SOPs and software, generated rosters and ensured coverage for controllers, officers and special operations while investigating incidents and coordinating technical support.

Managed CCTV control room and perimeter staff, produced rosters and incident investigations, supported ISO14001/OHSAS18001 documentation and presented evidence for disciplinary and safety hearings.

Supervised shifts, ensured staff coverage, performed stock checking and assisted with stock investigations and counts for warehouse operations.

Operated reception and switchboard, and prepared quotations and invoices using Pastel Accounts for an installations business.

Managed reception, procurement, debtors/creditors, bookkeeping to trial balance and payroll for ~30 staff; prepared VAT, PAYE and UIF returns and liaised with the chartered accountant.

Performed bookkeeping to trial balance, prepared VAT returns and coordinated reporting to the chartered accountant for a property-owning company.

Handled reception, procurement, invoicing, creditors reconciliation, contract costing, bookkeeping to trial balance and payroll while preparing VAT, PAYE and UIF returns.

Managed purchasing of materials and office supplies, controlled creditors and consumables, prepared vehicle fuel reports and provided relief support for secretarial and payroll functions.

Generated monthly rental invoices, maintained bookkeeping to trial balance and prepared VAT returns and accountant reports for a property company.

Completed Teaching Business English course on 15/03/2025.

Completed a 20 Hour Practical TEFL Teaching Course on 30/03/2025.

Completed Early Childhood Development Practitioner 1 on 30/11/2024 and Practitioner 2 on 30/06/2025.

Completed courses in Teaching English (How to teach pronunciation) on 29/10/2024 and Teaching English – Communication skills on 27/01/2025.

Completed a 60 Hour IELTS Specialist Course on 09/10/2024.

Completed a 150 Hour Advanced TEFL/TESOL Certificate on 18/04/2022.

Completed QuickBooks Pro 2021 Essential Training on 16/01/2022.

Completed VIP Payroll Basic Training on 05/04/2016.

Completed training related to the Firearms Control Act and handgun handling for business purposes on 01/11/2013.

Completed First Aid Level 2 certification on 10/10/2008.

Completed Basic Fire Training on 14/10/2008.

Completed Security Officer Grade E to B training between 2005 and 2007.

Completed Safety Health and Environmental Representative and Basic Fire Fighting courses in December 2006 and January 2006 respectively.

Completed a Diploma in Practical Accounting at Damelin Management School in August 1992.

Completed Matric at Newlands East Secondary School in 1990.