Open to opportunities

Conrad larkai

@conradlarkai

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Experienced Product Owner and Business Analyst with a decade of expertise.

United States

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What I'm looking for

I am seeking a role that fosters collaboration, innovation, and continuous improvement, where I can leverage my skills to drive impactful projects.

I am a Product Owner and Business Analyst with over 10 years of experience in project management, specializing in both Agile and Waterfall methodologies. My career has been dedicated to understanding customer needs and collaborating with cross-functional teams to deliver exceptional products and outcomes. I thrive on driving technology projects from inception to completion, ensuring alignment with business objectives and stakeholder expectations.

Throughout my career, I have successfully led initiatives that enhance operational efficiency and customer satisfaction. At Yanmar, I developed a telematics strategy that not only improved customer engagement but also drove revenue growth. My analytical skills, combined with my ability to communicate effectively with stakeholders, have allowed me to implement solutions that meet both technical constraints and business needs. I am passionate about leveraging data analytics tools to provide actionable insights that optimize performance and enhance decision-making.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Oshkosh Defense

Nov 2022 - Present (2 years 6 months)

Drive all phases of technology projects, from requirements gathering to implementation and support. Lead workshops, develop digital solutions, and ensure alignment with business objectives. Collaborate with Cybersecurity to enhance data protection and compliance.

Project Management Requirements Gathering Agile Methodologies Risk Management Team Collaboration Data Protection

Current

Business Analyst

Current

Oshkosh Defense

Nov 2022 - Present (2 years 6 months)

Drive all phases of technology projects, from requirements gathering to implementation. Lead workshops, develop digital solutions, and ensure alignment with business objectives. Collaborate with cybersecurity teams to enhance data protection and compliance.

Project Management Requirements Gathering Cybersecurity Solution Design Agile Methodologies Risk Management Compliance Data Protection

Product Owner / Business Analyst

Yanmar

Feb 2020 - Nov 2022 (2 years 9 months)

Led the development of a telematics strategy to enhance operational efficiency and customer satisfaction. Collaborated with cross-functional teams to prioritize features and conducted market research to inform product requirements.

Telematics Cross Functional Collaboration Market Research Data Analytics Project Management User Experience Performance Monitoring

Product Owner / Business Analyst

Yanmar

Feb 2020 - Nov 2022 (2 years 9 months)

Telematics Cross Functional Collaboration Market Research Data Analytics User Experience Design Roadmap Planning

Product Owner

Japan Tobacco International

Jul 2017 - Feb 2020 (2 years 7 months)

Led the implementation of Zendesk for Consumer Care, aligning with customer service strategy. Gathered requirements, developed user stories, and ensured successful implementation and optimization of the platform.

Zendesk Training Development Process Optimization Project Management

Senior Business Project Analyst

Cigna

Jan 2007 - Feb 2015 (8 years 1 month)

Facilitated Six Sigma projects, partnering with business units to analyze workflows and design improved processes. Created documentation and operational policies to enforce regulatory compliance.

Six Sigma Workflow Design Documentation Regulatory Compliance Risk Management Facilitation

Product Owner

Japan Tobacco International

Jul 2017 - Feb 2020 (2 years 7 months)

Led the implementation of Zendesk for Consumer Care, aligning with customer service strategy. Gathered requirements, developed user stories, and optimized usage through feedback analysis.

Zendesk Requirements Gathering Customer Feedback Analysis Training Process Optimization Project Management

Regulatory Systems Specialist

KVK-Tech

Feb 2015 - Aug 2017 (2 years 6 months)

Led initiatives to streamline processes for improved efficiency in inventory reconciliation and regulatory reporting. Collaborated with stakeholders to enhance compliance and operational performance.

Process Improvement Regulatory Compliance Data Quality Risk Assessment Inventory Management Automation

Regulatory Systems Specialist

KVK-Tech

Feb 2015 - Aug 2017 (2 years 6 months)

Led initiatives to streamline processes, improving efficiency in inventory reconciliation and regulatory reporting. Collaborated with stakeholders to enhance compliance and operational performance.

Process Improvement Regulatory Compliance Inventory Management Risk Assessment Data Quality Automation Project Management Reporting

Senior Business Project Analyst

Cigna

Jan 2007 - Feb 2017 (10 years 1 month)

Facilitated Six Sigma projects, partnering with business units to analyze workflows and improve processes. Created documentation and operational policies to enforce regulatory compliance.