Connie Cheung

● Volleyball Teams Creation - Mobile Application (January 2022 -February 2022)
● Pam Patterson Psychotherapy - Website Design (May 2022)
● Eleanor Jayne Makeup and Artistry - Website Design (May 2022)

● Utilized a strong understanding of user behaviour to build and introduce new features to a bidding website that processed over $6.0 billion in transactions in 2023.
● Monitored technology adoption from user based through screen recordings, user interviews, and surveys to understand user’s pain-points, and future improvement opportunities.
●Creating presentations to communicate new technology rec

● Designed and produced all merchandise and branding images
● Conducted user research and refined designs to meet user needs which resulted in approximately 3500 views within 6 months for a 5% conversion rating
● Manages listings, product development, marketing and social media, and inventory, increasing my understanding of cross- collaboration in a product design environment

● Delivered a welcoming and professional shopping experience while building strong customer relationships, and provided personalized recommendations
● Demonstrated strong knowledge of jewelry materials, gemstones, styles, and product features to confidently answer customer questions.
● Processed sales transactions accurately and efficiently while maintaining attention to detail with high-value me

Study Together Case Study // Aug. 2021- Nov.2021
● Developed the user interface for a social study app for
students: including personal profile, news feed, and
messaging features.

Olive Case Study // Feb. 2021- July 2021
● End-to-end designer for Olive health and wellness
tracking app; included project research, prototyping, user
testing, and developing project deliverables
● Allows users to cre

● Consistently met or surpassed recruitment requirements, maintaining a database of approximately 800 qualified candidates that was necessary to fully staff the census district FOSD 74
● Demonstrated understanding of the Census’s mission and recruitment requirements and helped potential qualified candidates through the recruitment process.
● Collaborated with the recruitment team and other cross

● Onboards 250 electoral officers for Election day; interviews, hires, and arranges officers’ assignments and training schedules
● Inputs data and staff payroll in Electoral Information System
● Manages mail-in ballot logistics with other electoral offices across BC

● Manages outreach project, corresponding with members of AMS; offering and advertising services and providing advice for archival best practices Navigate and adds to digital and physical archives collection (100 years + of history)
● Answers research requests; compiling relevant information for queries from the digital and physical documents from the AMS Archives, from websites and social media

● Worked with teaching staff to discuss class progress; identifying class participation, strengths, problems and solutions
● Edited and provided constructive feedback on student projects and assignments
● Empathize with students to understand their needs and design appropriate methods to improve their academic and language skills

● Corresponds with patients, and medical clinics in person, over the phone and through fax; scheduling appointments and giving reminders
● Digitizes physical medical records into digital database
● Operates Electronic Medical Record program to schedule patient
● Interfaces and greets a range of people, including the elderly and children

● Coordinates business conference and networking events; including, setup, promotions, sponsorship inquiries and delegate correspondences
● Uses programs in the Adobe Suite for promotional materials, such as pamphlets, Facebook posts, and Instagram posts

● Referees and oversees U13- U18 volleyball games during Volleyball BC tournaments and VSB school league games
● Upholds clear and assertive instructions through thorough understanding of rules and procedures
● Demonstrates time management by keeping on tournament schedule
● Mediates volleyball games; dealing with players, coaches, parents and staff

Aug 2021

Nov 2021