Collins Akuoko
@collinsakuoko
Dedicated customer service specialist focused on enhancing quality of life through exceptional care.
GhanaWhat I'm looking for
I am a dedicated customer service specialist with a strong background in telecommunications and web development. My professional journey includes roles at the Tema Metropolitan Assembly, where I managed databases and maintained records, and SOS Labour Ghana Limited, where I developed websites and managed social media platforms.
In my role as a Website Developer/Manager and Graphic Designer at SOS Labour Ghana Limited, I successfully developed and managed multiple websites, designed marketing materials, and created social media accounts for the organization. I also have experience in troubleshooting LAN issues and supporting ERP and Salesforce Automation software during my internship at The Coca Cola Bottling Company of Ghana.
I hold a BSc in Telecommunication Engineering from Ghana Technology University College and am proficient in a variety of technologies, including Matlab, Microsoft Office Suite, and Adobe Creative tools. My technical skills, combined with my passion for problem-solving and excellent communication abilities, make me a versatile professional ready to contribute to a driven organization.
Experience
Work history, roles, and key accomplishments
National Service Personnel
TEMA METROPOLITAN ASSEMBLY
Sep 2019 - Jan 2020 (4 months)
Created and maintained the institution’s database for quick retrieval of information, stored personal files of workers, assisted in problem resolution, and managed the dispatching and filing of letters.
Website Developer/Manager and Graphic Designer
SOS LABOUR GHANA LIMITED
Aug 2017 - Jan 2018 (5 months)
Managed internet routers, developed and managed websites, created social media pages, designed promotional materials, and generated reports on web and social media status.
Internship Training
THE COCA COLA BOTTLING COMPANY OF GHANA
Jun 2016 - Jul 2016 (1 month)
Performed troubleshooting for LAN issues, supported ERP and SFA software, and set up new personal computers for clients.
Education
Degrees, certifications, and relevant coursework
Ghana Technology University College
Bachelor of Science, Telecommunication Engineering
2014 - 2019
Studied Telecommunication Engineering, focusing on the principles and technologies involved in telecommunications systems, including optical fiber installation and programming languages.
Ideal College
W.A.S.S.C.E, General Science
2010 - 2014
Completed General Science with a focus on foundational scientific principles and practices, preparing for further education in engineering.
Mawuko Educational Complex
B.E.C.E, Basic Education
2008 - 2010
Achieved Basic Education Certificate Examination, providing a solid foundation in basic education and essential skills.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Interested in hiring Collins?
You can contact Collins and 90k+ other talented remote workers on Himalayas.
Message CollinsFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
