Colleen McCracken
@colleenmccracken
Growth-oriented Product Manager with 13+ years of product success.
What I'm looking for
With over 13 years of experience in product management, I have a proven track record of driving end-to-end product success across various industries, particularly in transportation. My expertise lies in optimizing customer journey processes and employing agile methodologies to enhance product delivery. As a Fractional Product Manager, I recently prepared a comprehensive product plan and market analysis for an AI feature that significantly impacted our north star metric.
During my tenure at Adobe, I defined and executed the product vision for two new desktop analytics products, successfully acquiring 50 users within 18 months. My role involved conducting user research and analyzing data to inform the product roadmap, prioritize the backlog, and write user stories. I also led Kanban and Scrum processes across global development teams, enhancing productivity and efficiency.
At Lyft, I developed a user journey dashboard that improved activation and resurrection rates for self-service platforms. My analytical skills were further honed at Deloitte, where I led a team in developing a prioritization tool that assessed over 800 projects, resulting in significant investment and engagement scores. I am passionate about mentoring and fostering a strong product management culture within teams.
Experience
Work history, roles, and key accomplishments
Fractional Product Manager
Independent Consulting
Jul 2023 - Present (1 year 11 months)
As a Fractional Product Manager, I prepared product plans and conducted market analysis for AI features, significantly impacting key performance metrics. I also advised on marketplace features that improved sales cycle velocity by over 20%.
Senior Product Manager
Adobe
Jun 2021 - Jul 2023 (2 years 1 month)
In my role as Senior Product Manager, I defined and executed the product vision for two new desktop analytics products, acquiring 50 users within 18 months. I led user research and collaborated with global teams using Kanban and Scrum methodologies.
Strategy & Operations Manager
Lyft
Sep 2019 - Jun 2021 (1 year 9 months)
As a Strategy & Operations Manager, I developed user journey dashboards and conducted A/B tests to enhance activation rates, surpassing quarterly revenue goals by 145% in a new vertical.
Analyst, Consultant, Senior Consultant
Deloitte
Sep 2011 - Oct 2019 (8 years 1 month)
At Deloitte, I developed an AI data strategy and led a team to create a prioritization tool that evaluated over 800 projects, resulting in significant investments. I also piloted a new testing process that drastically improved product launch velocity.
Education
Degrees, certifications, and relevant coursework
American University
Bachelor of Arts, International Studies
Availability
Location
Authorized to work in
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