
Colesha Mahoney
@coleshamahoney
Operations professional at Key Insurance Company Limited who coordinated branch services, facilities, vendors, and corporate projects.
What I'm looking for
At Key Insurance Company Limited, I provided operational and administrative support to executive management while overseeing facilities, registry, and support services across branch locations. I coordinated vendors and maintenance, reviewed procurement requests, and prepared management reports.
At General Accident Insurance Company, I processed renewals, endorsements, and new business policies as an Underwriting Associate. I also assisted clients with quotations and policy inquiries and prepared insurance documentation.
Earlier at General Accident Insurance Company, I managed facilities operations, maintained asset registers and reports, and supervised support staff. I hold an MSc in Commerce Management & Marketing and insurance sales certificates in property and motor.
Experience
Work history, roles, and key accomplishments
Support Services Administrator
Key Insurance Company Limited
Jan 2024 - Apr 2026 (2 years 3 months)
Provided operational and administrative support to executive management, overseeing facilities, registry, and support services across branch locations. Supervised staff, coordinated vendors, and managed procurement and asset inventory.
Underwriting Associate
General Accident Insurance Company
Jan 2020 - Dec 2023 (3 years 11 months)
Processed renewals, endorsements, and new business policies, and assisted clients with quotations, payments, and policy inquiries. Prepared NCD letters and conducted renewal follow-ups to maintain customer retention.
Facilities Officer
General Accident Insurance Company
Jan 2011 - Dec 2020 (9 years 11 months)
Managed facilities operations and vendor coordination, maintained asset registers and inventory, and supervised support staff. Coordinated repairs and maintenance of company vehicles and assisted with company events.
Receptionist
General Accident Insurance Company
Jan 2009 - Dec 2011 (2 years 11 months)
Managed front desk operations and customer reception, directed clients, handled incoming calls, and assisted with administrative duties.
Customer Service Representative
First Union Financial
Jan 2008 - Dec 2008 (11 months)
Provided customer service and front-office support, managed calls, and directed customers to appropriate officers.
Education
Degrees, certifications, and relevant coursework
Universidad Internacional Isabel I de Castilla
MSc, Commerce Management and Marketing
Completed an MSc in Commerce Management and Marketing in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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