Open to opportunities

Cole Morse

@colemorse

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Motivated IT professional with a focus on cybersecurity.

United States

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What I'm looking for

I am looking for a role that offers growth opportunities in cybersecurity and IT support.

I am a dedicated IT professional with an Associate Degree in Cybersecurity, graduating Cum Laude from Horry-Georgetown Technical College. My educational background has equipped me with a solid foundation in cybersecurity principles and practices, complemented by my hands-on experience in technical support and logistics. I have a passion for leveraging technology to enhance operational efficiency and improve client satisfaction.

Throughout my career, I have gained valuable experience in various roles, including Facilities & IT Support at Intracoastal Grand Boat Club, where I managed landscaping and maintenance tasks while assisting in construction projects. My previous role at America’s Mattress allowed me to hone my troubleshooting skills, resolving technical issues and managing inventory logistics effectively. I thrive in dynamic environments and am committed to delivering high-quality results.

Experience

Work history, roles, and key accomplishments

Current

Facilities & IT Support

Current

Intracoastal Grand Boat Club

Aug 2023 - Present (1 year 10 months)

Managed landscaping and maintenance tasks to ensure a professional environment. Assisted in construction projects and provided IT and customer support, enhancing client satisfaction. Diagnosed and repaired equipment for club operations.

Facilities Management IT Support Customer Service Maintenance Construction Troubleshooting Landscaping

Technical Support & Logistics

America’s Mattress

May 2018 - Jun 2023 (5 years 1 month)

Resolved technical issues with printers and computers, ensuring smooth operations. Managed inventory logistics for efficient storage and transportation. Maintained store cleanliness and organization to enhance customer experience.

Technical Support Troubleshooting Inventory Management Logistics Customer Service

Customer Service & Operations

Duck Donuts

May 2020 - Aug 2020 (3 months)

Efficiently operated the cash register and processed customer transactions. Prepared and customized orders, ensuring high customer satisfaction. Maintained strict cleanliness and hygiene standards in compliance with food safety regulations.

Customer Service Order Processing Operations Management Team Collaboration

Education

Degrees, certifications, and relevant coursework

Horry-Georgetown Technical College

Associate Degree, Cybersecurity

Grade: Cum Laude

Completed an Associate Degree in Cybersecurity, graduating Cum Laude. Focused on the applied science of cybersecurity, gaining practical skills and knowledge in the field.