Clément User

Assist clients with designing websites, connecting domains, and applying SEO and marketing tactics to improve visibility and traffic. Handle support requests (e.g., billing and reservations) and guide clients on integrating third-party apps and site enhancements.

Moderate tickets based on knowledge base politics and internal guidelines, applying correct labels to infractions. Reach daily and monthly KPI and minimum quality score targets.

Conducted outreach to potential clients through cold calling and maintained records in a CRM. Performed product demonstrations via video conferencing, and supported onboarding by sending invoices and facilitating sign-ups.

Assisted in constructing a two-story family house, including landscaping, transporting equipment, and placing wooden beams and roof shingles. Supported transformation of virtual models into the building workflow alongside architects and the construction crew using 3D modeling and rendering tools.

Provided physical and emotional care for children, assisted with homework and studying, and communicated with parents to ensure children’s needs were met. Completed photo and video editing and supported drawing/shading activities.

Drafted mural drawings and calculated scale based on wall size, then painted a custom Miami Heat-themed mural according to client demands.

Helped professionals grow their online book of business by building marketing campaigns and performing outreach to potential clients. Maintained client/prospect records in a CRM.

Helped found and lead a Kappa Sigma fraternity chapter (remote) and coordinated outreach activities to potential clients. Maintained outreach records in a CRM and supported demonstration activities via video conferencing.

Studied Business Administration in Marketing at Florida International University.