Open to opportunities

Claudio Costa

@claudiocosta

Message

I am an experienced software engineer specializing in ERP/CRM integrations.

United Kingdom

Message

What I'm looking for

I seek a senior systems-integration or ERP/CRM leadership role where I can lead integrations, improve system portfolios, and drive business profit in fast-paced, secure environments; open to UK locations.

I am an experienced software engineer with 33 years working across worldwide ERP and CRM systems, certified in PMI and recognised for a business-profit-oriented mindset. I focus on delivering precise, high-value system solutions and integrations.

I specialise in systems integration and iPaaS implementations, having designed and delivered NetSuite, Workday and Salesforce integrations using CELIGO and MS Power Automate, with REST and SOAP protocols and Azure SQL staging.

I have led teams and programmes at scale — from hands-on NetSuite administration and scripting to managing 80-person regional organisations as Managing Director — delivering projects for customers ranging from mid-market to billion-pound enterprises.

I bring structured project governance, change and risk control, and a practical focus on Effort x Reward prioritisation. I am seeking a senior systems-integration or ERP/CRM leadership role where I can add measurable value to a company’s system portfolio.

Experience

Work history, roles, and key accomplishments

Current

Systems Integration Specialist

Current

Trevco

Mar 2024 - Present (1 year 6 months)

Implemented NetSuite OneWorld integrations supporting 14 Amazon Prime accounts and 16 million SKUs, enabling multi-country manufacturing, fast fulfilment and varied billing for a £102M eCommerce business.

SuiteTax API Integration ShipStation ECommerce Platforms Inventory Management Integration Architecture

Enterprise Business Systems Architect

Ocean Infinity

Jan 2023 - Feb 2024 (1 year 1 month)

Established iPaaS integration policy and delivered REST/SOAP integrations across NetSuite, Workday, Salesforce and others, building a cloud data lake ingesting 34 systems for a 1,520-user, £8.1B marine operations group.

SOAP Azure SQL NetSuite Workday Salesforce Power BI Integration Architecture

Enterprise Business Systems Engineer

Ocean Infinity

Jan 2022 - Dec 2022 (11 months)

Led deployment of NetSuite (150 users), Workday (1,200 users), Salesforce (50 users) and DNV ShipManager (450 users) and established a 4-level support model and biannual testing across business systems.

NetSuite Workday Salesforce DNV ShipManager Apex Python JavaScript Test Systems

NetSuite Administrator & Developer

BOFA International

Feb 2019 - Dec 2021 (2 years 10 months)

Administered and customized NetSuite for 350 users, led ERP projects and testing, and ensured GDPR-compliant data security within a £1.2M annual ERP budget.

NetSuite Administration SuiteScript GDPR Compliance Testing User Training Project Management Data Security

Managing Director for Europe & Africa

TOTVS Group

Feb 2012 - Dec 2018 (6 years 10 months)

Led TOTVS operations across Europe and Africa with 80 staff in 16 countries, managed Protheus/Fluig/RMS product strategy and expanded sales by 50+ accounts, supporting customers with revenues up to £1B.

Go To Market International Sales P&L management Stakeholder Management PMI Strategic Partnerships Operations Leadership

Project Manager

TOTVS Group

Dec 1995 - Aug 2008 (12 years 8 months)

Managed ERP implementation projects across 3 countries, leading teams of 15 and delivering PMI-based projects for customers with revenues between £0.5M and £10M.

Project Management ERP Implementation Team Leadership PMI User Training Stakeholder Management

Developer

TOTVS Group

Jan 1993 - Dec 1993 (11 months)

Developed tax, financial controlling and commercial modules for TOTVS ERP, performing customizations and collaborating with engineering to resolve product issues.

ERP Fiscal Tax Bundles Finance Modules Supply Chain Debugging