Claudia Madden

I’m an arts graduate with extensive retail experience in a part-time role, and I thrive on customer connection. I’m enthusiastic, approachable, and known for strong communication and customer service.

In my current role as a Sales Assistant at The Athlone Bookshop, I handle opening and closing, cash counting, and daily paperwork, alongside merchandising and shelving deliveries. I also run the shop’s social media to advertise stock and keep customers up to date, and I plan in-store events like book launches and poetry readings.

I’m equally energized by editorial work. As part of the Editorial Team on ROPES Literary Journal, I commissioned new work from established authors, read and selected submissions within set timelines, and coordinated with marketing and design teams for upcoming events. I also copy-edited pieces before going to print, supporting a team of 18 people with weekly meetings and ongoing collaboration.

Looking ahead, I’m excited to build my knowledge and skills for a long-term goal of working in publishing. I bring a proactive approach to problem-solving, flexibility to adapt quickly, and a strong passion for literature—backed by proofreading, researching, and copy editing experience.