Open to opportunities

Claudia Acosta

@claudiaacosta

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Accomplished QA Analyst and Release Manager with 13 years of experience.

Mexico

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What I'm looking for

I am looking for a role that values quality and collaboration, offering opportunities for growth.

With over 13 years of experience in quality assurance and release management, I have honed my skills in manual testing, user acceptance testing (UAT), and integration testing. My journey has taken me through various roles, including Release Manager and QA at Citi, where I define release schedules and coordinate between development, QA, operations, and business teams. My expertise in change and risk management ensures that all dependencies are managed effectively, leading to successful deployments.

Previously, I served as a Release Manager and QA Senior at HSBC, where I was recognized for my ability to deliver high-quality results while managing defects and overseeing release processes. My experience also includes roles at Globant, MTP, Daksha, and Cinte, where I developed strong competencies in planning, coordination, and process improvement. I am passionate about ensuring that every release meets the highest standards of quality and efficiency.

My educational background includes an IT Management degree from UVM in Mexico City, along with certifications in ISTQB Foundation and SCRUM Master. I am fluent in both Spanish and English, which allows me to communicate effectively with diverse teams. I am eager to bring my extensive experience and dedication to a new opportunity where I can contribute to delivering exceptional software products.

Experience

Work history, roles, and key accomplishments

Current

Release Manager and QA

Current

Citi

Apr 2022 - Present (3 years 5 months)

As a Release Manager and QA, I define the release schedule and roadmap, coordinate between development, QA, operations, and business teams, and ensure proper management of dependencies. I handle change and risk management, maintain release notes, and act as the point of contact for all release-related communications.

Release Management Quality Assurance Change Management Risk Management Documentation Coordination Deployment Agile Methodologies

Release Manager and QA SR

HSBC

Apr 2021 - May 2022 (1 year 1 month)

In my role as Release Manager and QA SR, I was recognized for my expertise in managing defects and overseeing release processes. I ensured high-quality deliverables through effective planning, coordination, and post-release monitoring.

Release Management Quality Assurance Planning Coordination Communication Process Improvement Risk Management Stakeholder Engagement

QA Manual

Globant

Feb 2018 - Apr 2021 (3 years 2 months)

As a QA Manual, I was involved in planning and executing various types of testing including UAT and integration testing. I focused on ensuring release readiness and quality while managing defects effectively.

Manual Testing User Acceptance Testing Integration Testing Test Planning Quality Assurance Communication Risk Management Process Improvement

Test Lead

MTP

Jan 2016 - Jan 2018 (2 years)

As a Test Lead, I was responsible for test planning, execution, defect reporting, and tracking. I managed various types of testing and ensured proper test environment setup.

Test Planning Test Execution API Testing User Acceptance Testing Documentation

Tester SR

Daksha

Aug 2014 - Jan 2016 (1 year 5 months)

In my role as Tester SR, I performed various testing types including black box, functional, regression, and API testing. I was responsible for test case design and execution.