Clara OnyangoCO
Open to opportunities

Clara Onyango

@claraonyango

Dynamic Supply Chain and Procurement Manager with proven optimization skills.

Kenya

What I'm looking for

I am seeking a role that allows me to leverage my supply chain expertise while fostering a collaborative and innovative work environment.

I am a certified Supply Chain and Procurement Manager with a strong track record of optimizing processes, reducing costs, and enhancing operational efficiency. My expertise lies in strategic sourcing, supplier evaluation, and contract negotiation, which have enabled me to secure favorable terms and drive significant cost savings for my organizations.

Throughout my career, I have successfully redesigned and implemented procurement processes that have reduced lead times and operational costs. I utilize data analytics to identify areas for improvement and implement innovative solutions that enhance overall supply chain efficiency. My ability to foster supplier relationships and streamline operations has consistently delivered results in fast-paced and challenging environments.

Experience

Work history, roles, and key accomplishments

CK
Current

Customer Success Manager

CCI Kenya

Aug 2023 - Present (1 year 9 months)

Dynamic Customer Success Manager with a focus on enhancing customer satisfaction through effective onboarding, training, and support. Skilled in analyzing customer data to improve success metrics and developing actionable insights to boost performance. Proven ability to mentor team members and streamline processes for better efficiency.

CC

Supervisor

Captive Africa Company

Jan 2020 - Mar 2020 (2 months)

Experienced Supervisor with a strong background in maintaining compliance and enhancing productivity. Proven track record in creating effective work schedules, monitoring workflow, and implementing customer service policies to boost satisfaction. Skilled in team leadership and problem-solving.

Education

Degrees, certifications, and relevant coursework

UA

Ujuzi Fursa Africa

Professional Course, Caregiving

2022 - 2022

Completed a Professional Caregiver Course, focusing on the skills and knowledge required for effective caregiving.

KC

Kisumu Polytechnic College

Certificate, Supply Chain Management

2018 - 2018

Completed a Certificate in Supply Chain Management, focusing on the principles and practices essential for effective supply chain operations.

NS

Nyakongo Girls Secondary School

Kenya Certificate of Secondary Education, General Education

2012 - 2016

Achieved K.C.S.E certification, demonstrating proficiency in various subjects and foundational knowledge for further education.

OP

Our Lady of Mercy Primary

Kenya Certificate of Primary Education, General Education

2004 - 2009

Completed K.C.P.E, laying the groundwork for secondary education and developing essential skills in various subjects.

Tech stack

Software and tools used professionally

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Clara Onyango - Customer Success Manager - CCI Kenya | Himalayas