Clara Gil
@claragil
Dedicated administrative assistant with expertise in customer service solutions.
What I'm looking for
I am a dedicated administrative assistant with a strong background in customer interactions and service solutions. My experience has equipped me with exceptional skills in conflict resolution, communication, and problem-solving, all aimed at ensuring customer satisfaction and loyalty. Currently, I am pursuing a B.A. in Business Analytics at Park University, which complements my practical experience in the catering industry.
In my role as a Catering Administrative Assistant at Texas State Technical College, I have successfully managed inventory and procurement of catering supplies, optimizing costs and ensuring availability. I take pride in developing and maintaining relationships with vendors to enhance service quality and reliability. My ability to coordinate catering events has led to seamless execution and exceptional guest experiences, while my efforts in streamlining communication between departments have significantly improved workflow and operational efficiency during events.
With a proven track record in transcription at Hoffman Transcription, I have honed my skills in accuracy and attention to detail. I am proficient in various software applications, including Microsoft Word and Excel, and I possess strong leadership and problem-solving skills. I am eager to leverage my skills and experience in a challenging new role that allows me to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Catering Administrative Assistant
ClaraGil Catering
Mar 2024 - Present (1 year 4 months)
Managed inventory and procurement of catering supplies, optimizing cost efficiency and availability. Coordinated catering events to ensure seamless execution and exceptional guest experiences.
Call Center Representative
Liveops
Jan 2020 - Feb 2024 (4 years 1 month)
Resolved customer inquiries through effective communication and active listening techniques. Documented call details accurately in CRM systems to maintain comprehensive customer records.
Transcriptionist
Hoffman Transcription
Jan 2010 - Feb 2020 (10 years 1 month)
Transcribed audio recordings with high accuracy, ensuring clarity and completeness of documents. Reviewed and edited transcripts for grammatical precision and adherence to client specification.
Education
Degrees, certifications, and relevant coursework
Park University
B.A. Business Analytics, Business Analytics
Currently pursuing a Bachelor of Arts in Business Analytics, focusing on data-driven decision-making and analytical techniques. Expected to graduate in December 2025.
Texas State Technical College
A.A. Medical Transcription, Medical Transcription
Studied medical transcription, focusing on accurate audio recording transcription and document clarity. Developed skills in reviewing and editing transcripts for grammatical precision and adherence to client specifications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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