At CCC Intelligent Solutions, I owned a four-year project from functional requirements through delivery, coordinating cross-functional teams and facilitating planning sessions to keep progress and issues visible.
I've used SQL to provide fee-related data to insurance companies, identified delivery risks and mitigation strategies, and created training materials for internal and external users. I also used AI to develop user test cases, improve requirement documentation, and create reporting diagrams.
Previously at Carminati Consulting, I helped the Chicago Police Department and Civilian Office of Police Accountability move their intake process from paper to digital. I supported legacy-data migration into a case management system, presented end-user trends, led solution workshops, and delivered on-site training.
At Cerner Corporation, I configured, implemented, and supported healthcare solutions for provider organizations, partnering with stakeholders and cross-functional teams through releases, deployments, and post-go-live operations.
