Christy Ly

I am a passionate Design Project Manager with a strong background in enhancing brand visibility and engagement through innovative content strategies. During my internship at GOBankingRates, I successfully developed and executed strategies that led to a remarkable 566% increase in engagement and expanded our reach to over 53,000 accounts across various social media platforms. My ability to collaborate with cross-functional teams has been pivotal in promoting new initiatives, such as a podcast launch that significantly drove website traffic.

Prior to this role, I served as a Platform Technology Lead at YouTube, where I played a crucial role in supporting over 1.2 million creator channels. My efforts in streamlining internal processes resulted in enhanced reporting and workflow efficiency. Additionally, my experience as a Senior Technical Account Manager at Yardi Systems allowed me to consult with multi-family residential clients, optimizing their operations and maximizing revenue through effective CRM and marketing strategies. I take pride in mentoring teams and advocating for customer success, consistently achieving high satisfaction levels.