Christine Ugwu
@christineugwu
Community Manager focused on exceptional program support and community engagement.
NigeriaWhat I'm looking for
I’m an energetic, detail-oriented Community Manager who excels at providing exceptional client and community support. In my current role, I manage and engage a growing community of program participants, coordinate program communications (updates, newsletters, and stakeholder messaging), and support planning and execution of community events, workshops, and graduation programs.
Previously, I strengthened customer experience by assisting 300+ customers through the National Identification Number (NIN) registration process, resolving inquiries and verification challenges while maintaining secure, organized records. I also brought education-focused impact as a Civic Education Teacher, delivering lessons to ages 12–14 and helping drive a 20% improvement in class average test scores through interactive learning materials and individualized feedback.
Experience
Work history, roles, and key accomplishments
Community Manager
Shecluded
Nov 2025 - Present (9 months)
Manage and engage a growing community of program participants, coordinating program communications and supporting community events and workshops. Monitor feedback and collaborate cross-functionally to improve participant experience and program operations.
Civic Education Teacher (NYSC)
CSS
Apr 2024 - Apr 2025 (1 year)
Planned and delivered engaging Civic Education lessons for students aged 12–14 and improved class average test scores over one year. Developed interactive learning materials and provided regular assessments with individualized feedback to support student development.
Customer Care Service
Megadata View Computers
Aug 2021 - May 2022 (9 months)
Assisted and guided customers through the NIN registration process, ensuring accuracy, compliance, and a positive service experience. Resolved customer inquiries and verification challenges, maintained organized records, and coordinated with internal teams to resolve issues promptly.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Public Administration
2023 -
Began a Bachelor of Science in Public Administration at Nnamdi Azikiwe University in April 2023.
African Leadership X (ALX)
Virtual Assistant Certification, Virtual Assistance
Completed a Virtual Assistant Certification with African Leadership X (ALX) in 2025.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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