Christina Ritch

Designed and implemented individualized educational plans and daily learning activities. Managed scheduling, recordkeeping, household operations, and caregiving responsibilities while completing an Associate in Arts degree with Dean's List honors. Developed strengths in communication, adaptability, problem-solving, and educational support.

Coached, trained, and mentored new hires across all store functions. Managed payroll, scheduling, and daily operational planning, and served as liaison between headquarters and department heads.

Supported daily store operations and ensured team adherence to procedures. Assisted with training staff on store standards and customer service, and oversaw floor organization, product flow, and shift coverage.

Processed donation intake and sorted incoming goods for quality and category. Prepared apparel for sales floor, restocked merchandise, and operated cash register with accuracy and strong customer service.

Mentored new Customer Service Managers and supported onboarding. Scheduled vendor service calls, product returns, and follow-up appointments, and served as logistics liaison between five regional stores and the contracted delivery company.

Operated cash register and processed customer transactions. Managed multi-line phone system and assisted customers with inquiries, and supported merchandising tasks including product placement and floor resets.

Sep 2026

Sep 2026

Grade: 3.8

Activities and societies: Human Services Volunteer Intern Florida State College at Jacksonville Community engagement and volunteer service supporting Human Services education and professional development.

Pursuing a Bachelor of Science in Human Services. Coursework focuses on human behavior, group dynamics, ethics, community resources, advocacy, and helping professions. Developing skills in communication, problem-solving, leadership, and community engagement while preparing for a career dedicated to supporting individuals and strengthening communities.

Grade: 3.2

Earned an Associate in Arts (A.A.) in Sociology maintaining Dean's List honors throughout the program. Coursework focused on social sciences, human behavior, marriage and family studies, psychology, and community engagement, building a strong foundation for continued studies in Human Services.