@apriljenkins
Customer Service Associate at Walmart who helped customers find solutions while upholding company standards.
United StatesAt Walmart, I worked as a Customer Service Associate, helping customers with their problems and finding solutions for them and the company.
I also volunteered as a tutor and library assistant at Chestnut Hill College, and volunteered with Philabundance. I hold a Bachelor of Arts in English Literature and completed M.Ed studies in Secondary Education and Special Education at Chestnut Hill College.
Work history, roles, and key accomplishments
Provided customer service support, assisting customers with their needs and ensuring satisfaction.
Chestnut Hill College
Jan 2017 - Dec 2019 (2 years 11 months)
Provided tutoring support to students, helping them achieve academic success.
Philabundance
Jan 2016 - Dec 2019 (3 years 11 months)
Volunteered with a hunger relief organization, assisting with food distribution and community support.
Chestnut Hill College
Jan 2016 - Dec 2018 (2 years 11 months)
Assisted with library operations, helping patrons and maintaining organized resources.
Degrees, certifications, and relevant coursework
M.Ed., Secondary Education and Special Education
2019 - 2021
Pursued a Master of Education in Secondary Education and Special Education from Chestnut Hill College from January 2019 to 2021.
Bachelor of Arts, English Literature
Bachelor of Arts in English Literature from Chestnut Hill College, completed in December 2018.
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