Open to opportunities

Christina Prem

@christinaprem

Message

I manage loan servicing, client operations, reporting, and accurate administrative systems.

Canada

Message

What I'm looking for

I'm looking for an operations, loan servicing, financial administration, or client service role where I can apply my experience with accurate records, reporting, compliance, process coordination, and client support.

I've supported banking operations at BMO by processing, booking, funding, reconciling, and monitoring loans through Loan IQ while ensuring compliance with service agreements and lending policies.

I analyze client accounts, loans, and business reports to identify irregularities and maintain risk awareness. I've also collaborated with account managers, offshore teams, and department leaders to improve service and streamline processes.

At Avenue Realty, I manage client and agent communications, TRREB MLS listings, BrokerBay showings, digital files, reports, and marketing materials. Previously, I modernized records and supported lease, loan, invoice, and vendor-payment processes at Execucor Financial.

I'm known for careful record management, detailed reporting, responsive client service, and helping new team members learn operational systems and procedures.

Experience

Work history, roles, and key accomplishments

Administrator

Avenue Realty

Jan 2025 - Jan 2026 (1 year)

Managed client and agent communications, maintained MLS listings, and coordinated property showings. Created marketing materials using Adobe InDesign and Canva.

BrokerBay InDesign Canva Document Management Client Communication Scheduling

Senior Servicing Analyst

Bank of Montreal

Jan 2021 - Jan 2025 (4 years)

Delivered client support, processed loan transactions, and analyzed accounts using Loan IQ and Datascan. Collaborated cross-functionally and contributed to training and disaster recovery.