christina mahlangu

I’m a detail-oriented and reliable Office Administrator and Virtual Receptionist with proven experience in office administration, customer service, and clerical support. I manage switchboards, scheduling, record-keeping, and team support to keep daily operations running smoothly. I’m currently completing a Bachelor of Administration with a strong commitment to professionalism, confidentiality, and service excellence.

In my remote role as a Customer Support Representative (Remote) at Best of Best Company (January 2025–February 2026), I provide customer support via email, chat, and phone. I handle inquiries, complaints, and service requests efficiently, maintaining accurate customer records and updating systems to ensure issues are resolved promptly for customer satisfaction.

Previously, at Office Administrator – Namectelecoms (Pty) Ltd (June 2018–March 2020), I operated the switchboard, greeted and assisted visitors and clients, and provided clerical support to management and staff. I maintained filing systems and accurate records, ordered and monitored office supplies, and ensured a tidy, organized, and efficient office environment.

I also supported administrative processes as an Administrative Clerk at Rajika Technologies (February 2016–May 2018), performing filing, scanning, printing, and photocopying while keeping records, logs, and reports up to date. With earlier front-desk experience as an Educational Assistant and self-employed housekeeping work, I’m confident working independently, communicating professionally, and delivering consistent service across both in-person and virtual environments.