Christina Brown

I’m a dynamic communications and client relations specialist with extensive experience across remote account management, corporate administration, and multi-channel digital marketing. I’m known for building strong stakeholder relationships, handling complex client inquiries, and keeping project workflows moving with consistently high quality.

In my current role as a Client Outreach Specialist, I manage a high-volume outreach strategy averaging 120 client calls daily for prospects seeking housing. I prequalify clients by assessing financial readiness and housing goals, facilitate seamless handoffs to credit specialists, and guide prospects toward sustainable housing pathways.

Previously, as a Virtual Account Manager & Marketing Assistant, I maintained and updated corporate websites to ensure accurate service listings and strong user experiences. I also drafted and updated service agreements, operational quotes, and client invoices; managed corporate social media; and ran targeted email marketing campaigns using Mailchimp to nurture leads and drive inquiries.

Earlier in my career, I supported customers in high-impact environments—resolving 50+ complex inquiries daily across banking, insurance, and payments while optimizing service delivery through accuracy and response-time standards. I also produced media content and coordinated public relations communications to elevate brand visibility and audience reach.