Christian Pugnaghi
@christianpugnaghi
Experienced technical service manager specializing in ceramic and digital print machinery.
What I'm looking for
I am a seasoned technical service manager with decades of hands-on experience supporting ceramic and digital printing machinery across Italy and internationally. I began my career in machine assembly and testing and progressed into field service and technical leadership roles.
Over my career I have provided installation supervision, end-of-installation checks, spare-parts management and organized technical interventions for major manufacturers, including multi-year roles as Responsible for Service Italy. I have managed teams of technicians and coordinated relations with partners and suppliers.
I have worked on a wide range of equipment from assembly and collating machinery to digital KERAJET machines and single-pass roll-to-roll printers, with experience supporting installations in Spain and Latin America. I bring strong organizational and interpersonal skills, and a practical electronics background from an ITIS diploma.
I am reliable, service-focused and accustomed to owning projects from installation through post-sale support, ensuring uptime and efficient spare-parts management while maintaining productive relationships with colleagues and vendors.
Experience
Work history, roles, and key accomplishments
Service Manager
Neos Printing
May 2023 - Present (2 years 9 months)
Provides technical support across Italy for single-pass roll-to-roll printing machines, managing service delivery and onsite assistance to maintain production uptime.
Head of Service Italy
TopJet
May 2022 - Jan 2023 (8 months)
Coordinated technical service operations for digital printing, organizing interventions, managing spare parts, and liaising with partners to ensure successful installations and completions.
Head of Service Italy
Durst Group
Apr 2005 - May 2022 (17 years 1 month)
Managed Italy service operations for ceramic printing equipment, leading an 8-person team, organizing technical interventions, and overseeing spare parts and partner relations from 2005 to 2022.
Technical Support Engineer
Ferro Group
Apr 2000 - Apr 2005 (5 years)
Provided technical assistance for KERAJET digital machines, diagnosing faults and implementing repairs to maintain production continuity.
Service Technician
MacPal / B & T Group
Jul 1997 - Apr 2000 (2 years 9 months)
Provided service and support for selection lines and palletizers, including two years onsite at Castellon de la Plana (Spain) and support for Central–South America operations.
Field Service Technician
System Ceramics
Jul 1995 - Jul 1997 (2 years)
Performed assembly and testing of Rotocolor machinery for ceramic production, ensuring equipment met quality and operational standards.
Education
Degrees, certifications, and relevant coursework
I.T.I.S. Alessandro Volta
Diploma, Electronics
1995 - 1995
Diploma with specialization in Electronics obtained from I.T.I.S. Alessandro Volta in 1995.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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