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Christian PugnaghiCP
Open to opportunities

Christian Pugnaghi

@christianpugnaghi

Experienced technical service manager specializing in ceramic and digital print machinery.

Italy
Message

What I'm looking for

I seek a hands-on service or technical management role where I can lead field teams, optimize installations and spare-parts operations, and maintain strong partner relationships while ensuring high machine uptime.

I am a seasoned technical service manager with decades of hands-on experience supporting ceramic and digital printing machinery across Italy and internationally. I began my career in machine assembly and testing and progressed into field service and technical leadership roles.

Over my career I have provided installation supervision, end-of-installation checks, spare-parts management and organized technical interventions for major manufacturers, including multi-year roles as Responsible for Service Italy. I have managed teams of technicians and coordinated relations with partners and suppliers.

I have worked on a wide range of equipment from assembly and collating machinery to digital KERAJET machines and single-pass roll-to-roll printers, with experience supporting installations in Spain and Latin America. I bring strong organizational and interpersonal skills, and a practical electronics background from an ITIS diploma.

I am reliable, service-focused and accustomed to owning projects from installation through post-sale support, ensuring uptime and efficient spare-parts management while maintaining productive relationships with colleagues and vendors.

Experience

Work history, roles, and key accomplishments

NP
Current

Service Manager

Neos Printing

May 2023 - Present (2 years 9 months)

Provides technical support across Italy for single-pass roll-to-roll printing machines, managing service delivery and onsite assistance to maintain production uptime.

TO

Head of Service Italy

TopJet

May 2022 - Jan 2023 (8 months)

Coordinated technical service operations for digital printing, organizing interventions, managing spare parts, and liaising with partners to ensure successful installations and completions.

Durst Group logoDG

Head of Service Italy

Durst Group

Apr 2005 - May 2022 (17 years 1 month)

Managed Italy service operations for ceramic printing equipment, leading an 8-person team, organizing technical interventions, and overseeing spare parts and partner relations from 2005 to 2022.

FG

Technical Support Engineer

Ferro Group

Apr 2000 - Apr 2005 (5 years)

Provided technical assistance for KERAJET digital machines, diagnosing faults and implementing repairs to maintain production continuity.

MG

Service Technician

MacPal / B & T Group

Jul 1997 - Apr 2000 (2 years 9 months)

Provided service and support for selection lines and palletizers, including two years onsite at Castellon de la Plana (Spain) and support for Central–South America operations.

SC

Field Service Technician

System Ceramics

Jul 1995 - Jul 1997 (2 years)

Performed assembly and testing of Rotocolor machinery for ceramic production, ensuring equipment met quality and operational standards.

Education

Degrees, certifications, and relevant coursework

IV

I.T.I.S. Alessandro Volta

Diploma, Electronics

1995 - 1995

Diploma with specialization in Electronics obtained from I.T.I.S. Alessandro Volta in 1995.

Tech stack

Software and tools used professionally

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Christian Pugnaghi - Service Manager - Neos Printing | Himalayas