At CGM Sistemas, I deliver ERP implementations for B2B customers, translating business processes and customer needs into system configurations. I support testing, user training, and go-live, and investigate technical and functional issues.
I work across tax, sales, finance, inventory, manufacturing, services, and transportation processes. I also create user guides and manuals, use SQL and database analysis to investigate data issues, and use ChatGPT to support research and documentation.

