Chriselle Clarke
@chriselleclarke
Customer service professional with strong organizational and administrative skills.
JamaicaWhat I'm looking for
I am a dedicated customer service professional with over a year of experience in various roles, including government auditing and customer relations. My journey began with a focus on pediatric nursing, where I earned a diploma with distinction. This educational background has equipped me with a unique perspective on care and service, which I apply in my professional interactions.
Throughout my career, I have honed my skills in customer service, public relations, and administrative support. My roles at Pizza Hut and Sutherland Global have allowed me to assist customers effectively, ensuring their needs are met promptly and efficiently. I pride myself on my ability to communicate clearly and resolve issues, making the customer experience as seamless as possible.
With a strong foundation in organizational skills and a commitment to excellence, I am eager to leverage my experience in a dynamic environment where I can continue to grow and contribute positively to the team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Pizza Hut
Jan 2021 - Present (4 years 6 months)
Assisted customers facing difficulties with online order placement and payment processing on the Pizza Hut website. Provided comprehensive phone support to resolve issues and ensure a smooth customer experience.
Customer Service Representative
Sutherland Global
Jan 2020 - Present (5 years 6 months)
Provided comprehensive customer support for Nordstrom's online shopping platform, assisting with order placement and shipment tracking. Managed customer accounts, facilitating payments and updating personal information to ensure accurate records.
Customs Agent
Federal Express
Jan 2016 - Present (9 years 6 months)
Delivered essential clerical and administrative support to the Manager of the Trace Department. Maintained organised records and assisted with various office tasks to ensure efficient departmental operations.
Customer Service Representative
Global Exchange Cambio
Jan 2014 - Present (11 years 6 months)
Facilitated foreign currency exchange transactions for customers and clients. Ensured accurate and efficient buying and selling processes while providing excellent customer service.
Education
Degrees, certifications, and relevant coursework
Distinction College
Diploma, Pediatric Nursing
Completed a Diploma in Pediatric Nursing. Focused on specialized care for children.
Donald Quarrie High
High School Diploma, General Studies
Obtained a High School Diploma with passes in five CSEC subjects. Key subjects included Mathematics, English A, Principles of Accounting, Information Technology, and Social Studies.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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