Choy De Guzman
@choydeguzman
I improve operations, ensure quality compliance, and build engaging social media communities.
What I'm looking for
At COCOLIFE, I coordinate internal stakeholders and external vendors to improve operational workflows, support technical activities, and maintain quality and compliance processes.
I also managed social media for ClutchPoints, creating brand-aligned content, graphics, captions, and strategies that increased impressions, followers, engagement, and reach. I use Canva and Adobe Photoshop to create visuals while applying test-and-learn approaches to improve future campaigns.
With an IT degree focused on Business Analytics, I bring hands-on helpdesk support, troubleshooting, data verification, documentation, and project management experience. I enjoy solving technical issues, keeping systems reliable, and finding practical ways to improve service delivery.
Experience
Work history, roles, and key accomplishments
Project Management Associate
Cocolife
Apr 2024 - Present (2 years 4 months)
Identifies opportunities for innovation and improvement in operational workflows. Collaborates with cross-functional teams and provides regular updates on project status.
Social Media Specialist/Manager
Clutchpoints, Inc.
Dec 2020 - Aug 2025 (4 years 8 months)
Created social media branding and increased engagement through innovative content. Designed graphics using Canva and Adobe Photoshop.
IT Helpdesk Support (OJT)
Mapua University
Mar 2023 - Jun 2023 (3 months)
Provided technical support and troubleshooting for user issues. Educated users on software updates and system capabilities.
IT Helpdesk Support (OJT)
EMAPTA Offshore Staffing and Outsourcing
Jan 2020 - Mar 2020 (2 months)
Provided technical support and troubleshooting for user issues. Installed hardware and software to meet system specifications.
Education
Degrees, certifications, and relevant coursework
Choy hasn't added their education
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