At Professional Enrollment Concept, I build enrollments to defined specifications and service level agreements, while managing enrollment data files and census uploads. I also facilitate EDI setup and maintain existing account enrollments.
I’ve enhanced the enrollment platform by adding product lines and configuring enrollment file output. I’ve also tested system functionality and user access, and provided consulting and training to external enrollment firms, third-party administrators, and internal sales staff.
At First Financial Group of America, I supported voluntary benefits enrollment configuration and testing as the primary contact with sales and enrollment system partners. Earlier, I advised individuals on educational and vocational programs at Edegree and sold insurance policies at State Farm.
