Chizzi Vicky

I’m a dedicated, customer-focused support professional with experience in customer communication, virtual assistance, and client relationship management. I handle customer inquiries across chat, email, and social media, resolve complaints professionally, and maintain positive customer experiences through effective follow-up. I also manage customer record management and administrative support tasks while keeping workflows organized and tasks coordinated.

In my previous role, I assisted clients with enquiries, handled calls and messages, maintained accurate records, and supported office operations through organized documentation and scheduling. I’m comfortable working with CRM and support tools, including HubSpot, Zendesk, and Freshdesk, and I bring strong communication, multitasking, problem-solving, and calm, reliable performance under pressure.