Chizitere Amadi

I’m a results-driven Project Coordination and Client Operations, and sales professional with 4+ years of experience managing operational workflows, coordinating cross-functional teams, and supporting client-facing operations in fast-paced environments.

As a Project Manager at ZEEWORLD HOTELS AND SUITE, I coordinated operational projects across hotel departments, collaborated with housekeeping, front desk, maintenance, and administrative teams, and ensured smooth daily execution by tracking timelines, delegating tasks, and maintaining project documentation.

In my remote roles at CAREER LEAP AFRICA, I manage relationships for 100+ clients as a Client Management Officer, coordinate onboarding workflows, maintain 80%+ client retention, improved client satisfaction by 18%, and reduced complaint escalations by 30% within 6 months. I also work as an Application and Research Officer, handling high-volume application workflows, validating applicant documentation, conducting structured research for internal reporting, and supporting audits through accurate compliance documentation.