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Chisom Ezeh

@chisomezeh

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Savvy Product Manager with over 5 years of experience.

Nigeria

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

With over 5 years of experience in product management, I excel in product development, user research, and strategy. My journey has been marked by successful product launches and a commitment to delivering user-centric solutions. I thrive on identifying market opportunities and guiding cross-functional teams to achieve remarkable results.

At Access Solutions Limited, I coordinated the implementation of the Vuvaa lifestyle and Vuvaa App, which boosted user engagement by 20% through targeted social media campaigns. My analytical skills led to a 10% increase in user retention, and I significantly improved product performance and customer satisfaction scores by 20% through effective feedback mechanisms. My leadership and problem-solving abilities have consistently driven productivity and revenue growth.

Throughout my career, I have successfully led new business initiatives, expanded client bases, and improved project management processes. I am passionate about fostering collaboration and continuous improvement, and I am eager to bring my expertise to a forward-thinking company that values innovation and growth.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Access Solutions Limited

Jan 2022 - Present (3 years 5 months)

Coordinated the Vuvaa lifestyle and Vuvaa App implementation, boosting user engagement by 20% and customer acquisition by 15%. Collaborated with cross-functional teams to create a data-driven product roadmap, ensuring timely and budget-friendly product launches. Analyzed user data and market trends, leading to a 10% increase in user retention.

Product Development User Research Product Strategy Data Analysis Market Trends Customer Satisfaction Competitive Analysis

Business Development Executive/Project Manager

Access Solutions Limited

Jan 2021 - Present (4 years 5 months)

Successfully implemented targeted sales strategies to secure 5 new High Network clients, exceeding monthly quotas by 15%. Oversaw a portfolio of 3 projects, ensuring timely and budget-friendly delivery, and achieved a 97% client satisfaction rating. Improved project management processes by 55% using Jira and Gantt charts.

Sales Strategy Project Management Budget Management Jira Gantt Charts Business Development Risk Mitigation

Lead Office Administrator/Project Manager

Stimulus Media

Jan 2020 - Present (5 years 5 months)

Provided exceptional administrative support to the CEO and senior management, leading to a 17% increase in team productivity. Led a team of 3 administrative assistants, effectively delegating tasks and fostering a collaborative work environment. Implemented Trello, reducing project turnaround time by 25% and streamlining office processes.

Administrative Support Team Leadership Trello Accounting Process Improvement Productivity

Education

Degrees, certifications, and relevant coursework

Utiva

Certificate in Product Management, Product Management

Earned a Certificate in Product Management from Utiva, focusing on key aspects of product development and strategy.

Scrum Alliance

Certified Scrum Product Owner, Product Management

Obtained certification in Scrum Product Ownership from Scrum Alliance, demonstrating expertise in Agile methodologies and product management principles.

Almond Media London

PRINCE2® and Agile Course, Project Management and Business Analysis

Completed a comprehensive course in Project Management and Business Analysis, including PRINCE2® and Agile methodologies, accredited by CMI.

Udemy

Certificate in Business Analysis, Business Analysis

Obtained a Certificate in Business Analysis from Udemy, enhancing skills in analyzing business processes and requirements.

University of Benin

Bachelor of Arts, Mass Communication

Grade: Second Class Upper Division

Graduated with a Bachelor of Arts in Mass Communication, achieving a Second Class Upper Division. The curriculum covered various aspects of communication and media studies.