CHINTHA Sivakumar

I am an experienced analyst specializing in end-to-end order management for telecom services, with around 3.7 years of industry experience across Sequential Technology International and HCL Technologies. I manage validation, quoting, vendor submission and tracking to ensure timely service activation and billing.

My work includes preparing detailed OTC/MRC/NRC quotations, submitting orders into vendor and internal portals, coordinating with sales, vendors and provisioning teams, and resolving order-related issues to maintain SLA and customer satisfaction. I focus on accuracy to reduce rework and accelerate approvals.

I hold an M.Sc. in Computers and bring strong familiarity with Verizon applications and tools, Excel and standard office software, enabling efficient coordination and process delivery for broadband and VOIP projects.