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Chinazom Ndu

@chinazomndu

Detail-oriented customer support and virtual assistant focused on accurate data verification and efficient digital record management.

Nigeria
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What I'm looking for

I’m looking for a role where I can support customers, manage data entry and verification, and keep digital records organized—working independently with clear processes and growth opportunities in remote or fast-paced teams.

I’m a detail-oriented professional with experience in customer support, data verification, digital record management, and administrative assistance. I focus on handling sensitive information accurately, communicating effectively with customers, and staying organized in fast-paced environments.

At Mobile city (mtn telecommunication), I managed SIM registration processes by ensuring accurate data collection and verification. I maintained digital records, handled confidential customer information professionally, and supported customers with inquiries while ensuring compliance with registration guidelines and documentation standards.

More recently, I trained as a Virtual Assistant through ALX/FRED SWANIKER, building practical skills in email management, scheduling, data entry, and administrative support. I’m proficient with Google Workspace tools and bring strong analytical thinking, problem solving, and the ability to work independently in remote settings.

Experience

Work history, roles, and key accomplishments

MC

SIM Registration Officer

Mobile City

Jan 2019 - Jan 2021 (2 years)

Managed SIM registration processes by collecting and verifying customer data accurately. Maintained digital records, handled confidential information, supported customer inquiries, and ensured compliance with registration documentation standards.

Education

Degrees, certifications, and relevant coursework

University of Abuja logoUA

University of Abuja

Bachelor of Education (B.Ed), Education (Agriculture Technical Skills)

2020 - 2024

Activities and societies: Key courses: Agriculture Technical Skills; Data Entry & Verification; Digital Record Management; Google Sheets & Docs; Customer Support; CRM/Data Handling; Organization & Multitasking; Time Management.

Earned a Bachelor of Education (B.Ed) from the University of Abuja between June 2020 and October 2024. Coursework included agriculture technical skills, data entry and verification, and digital record management.

Tech stack

Software and tools used professionally

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