Chinaza Igwe
@chinazaigwe1
I support financial crime compliance, data entry, and customer experience. I offer customer service, chat support, and administrative assistance.
NigeriaWhat I'm looking for
At Polaris Bank Limited, I support transaction monitoring, AML reviews, financial crime investigations, and regulatory compliance. I investigate and document suspicious activities, liaise with law enforcement agencies, and help maintain AML/CFT, KYC/EDD, and audit-readiness controls.
Previously, I supported operations and customer service at Yummytreatsnaija and Kingsworth Properties, coordinating procurement, meetings, customer inquiries, files, onboarding, and lead generation. At Yummytreatsnaija, I introduced process improvements that increased productivity and reduced administrative delays by 56%.
I'm detail-oriented and dependable when handling sensitive information, and I enjoy collaborating in fast-paced environments while delivering excellent service and maintaining high professional and ethical standards.
Experience
Work history, roles, and key accomplishments
Compliance Officer
Polaris Bank Limited
Dec 2025 - Present (8 months)
Conducted transaction monitoring and AML reviews to identify and escalate unusual activities. Acted as liaison with law enforcement and supported regulatory compliance and risk mitigation.
Receptionist / Admin Assistant
Royal College Masaka
Sep 2024 - Jun 2025 (9 months)
Managed student records, admission processing, and data entry for over 300 students. Handled front-desk operations and facilitated communication between parents, staff, and school management.
Administrative Support / Customer Support
Yummytreatsnaija
Jan 2023 - Jan 2024 (1 year)
Served as main customer liaison, improving satisfaction through responsive communication. Managed office supply inventory and coordinated procurement, and introduced process improvements that increased productivity by 56%.
Office Support Assistant
Kingsworth Properties Ltd
Jan 2020 - Jan 2021 (1 year)
Managed customer inquiries via phone and email, achieving a 30% increase in retention. Organized client files and assisted in lead generation and customer onboarding.
Education
Degrees, certifications, and relevant coursework
Institute of Management and Technology
Higher National Diploma, Biochemistry
Earned a Higher National Diploma in Biochemistry from the Institute of Management and Technology in Enugu, Nigeria.
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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