Open to opportunities

Chidubem Ojukwu

@chidubemojukwu

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Graduate trainee focused on operations, stakeholder engagement, and customer-first service.

Nigeria

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What I'm looking for

I’m looking for a banking role where I can grow quickly through continuous development—delivering operational excellence, strong customer-focused service, and reliable stakeholder coordination while improving reporting, documentation, and day-to-day business processes.

I’m a self-driven, result-oriented graduate trainee with experience supporting business operations, administrative coordination, and stakeholder engagement across startup, government, and education environments. I communicate effectively, analyze information, solve problems, and collaborate with cross-functional teams to deliver excellent service.

Currently, I support learner experience and community operations at ALX Africa by managing 6000+ learners, coordinating virtual and physical events, and maintaining learner engagement above 70% through proactive communication. Previously at Bloom CareerHub, I coordinated 10+ weekly operational activities across multiple projects and maintained and reviewed 100+ operational records with accuracy and confidentiality, while driving workflow optimization to reduce administrative delays.

Experience

Work history, roles, and key accomplishments

Current

Learner Experience Associate

Current

ALX Africa

Jan 2026 - Present (6 months)

Supported 6000+ learners across multiple ALX Africa programme cohorts by managing communication, engagement, and issue resolution. Coordinated virtual and physical events, maintained learner documentation, and produced operational reports using Google Workspace and spreadsheets.

Community Management Stakeholder Management Event Coordination Issue Resolution Operational Reporting Google Workspace Spreadsheets Documentation Management Onboarding & Support Cross Functional Collaboration

Operations Assistant

Bloom CareerHub

Aug 2024 - Dec 2025 (1 year 4 months)

Assisted day-to-day business operations and administrative coordination in a fast-paced startup environment. Coordinated weekly operational activities, maintained operational records and documentation, and supported workflow optimization through research and administrative support.

Administrative Coordination Operations Support Operational Planning Record Management Documentation Management Workflow Optimization Scheduling Reporting Cross Functional Collaboration Research Analysis Project Coordination

Administrative Assistant (NYSC)

Ministry of Environment, Bayelsa State

Oct 2023 - Aug 2024 (10 months)

Managed daily administrative operations for the Ministry of Environment and supported departmental processes while ensuring compliance with established procedures. Coordinated meetings and schedules, handled 20+ stakeholder inquiries, and maintained organized documentation and records for reporting.

Administrative Operations Stakeholder Management Documentation Management Record Management Compliance Support Reporting Scheduling