At CHIC ‘N CHOP, I oversee daily operations, including staff coordination, schedules, customer service, and inventory. I also developed operational systems, procedures, and quality standards to improve consistency and accuracy.
At WING IT ON, I oversee staffing, scheduling, and performance management. I developed systems for order accuracy, quality control, and customer service, and trained employees to improve efficiency and service consistency.
At TABLEAU SOFTWARE — Singapore, I managed end-to-end order processing across the Asia-Pacific region, supporting accurate, on-time fulfillment. I coordinated with customers, internal teams, and logistics partners to resolve issues and keep deliveries on track.
I’ve completed the Amazon Seller Central Virtual Assistant Master Class, covering Seller Central operations, product research, listing optimization, and inventory management. My experience also includes Microsoft Excel, order management, and business operations.
