
Chiara Fuentes
@chiarafuentes
I lead multi-country support operations, turning fleet data and technical issues into clear client decisions.
What I'm looking for
At Nextbase, I lead support operations for GeoPost Vision, a dashcam deployment across European delivery fleets in 17 countries. I coordinate country coordinators, vendors, client communications, and the migration of support operations into Intercom.
I turn support and fleet data into priorities, including dashboards built from 500 support tickets and a cleaned dataset of 1,800 vehicles. My background spans technical support, reporting, translation, training, sales, and administration.
Experience
Work history, roles, and key accomplishments
Insight Operations Lead
Nextbase
Apr 2025 - Present (1 year 5 months)
Lead support operations for a large-scale dashcam deployment across a European delivery fleet spanning 17 countries, managing regional coordinator teams, vendor relationships, platform migration, and client communications.
Education
Degrees, certifications, and relevant coursework
Universidad Técnica Nacional
Bachelor of Business Administration, Business Administration
Pursuing a degree in Business Administration.
Availability
Location
Authorized to work in
Job categories
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