Cheta Dubakeme
@chetadubakeme
Legally qualified legal assistant and customer support professional with 10+ years delivering compliant, empathetic service.
What I'm looking for
I’m a customer-focused, legally qualified professional with 10+ years of experience across customer service, care, and legal environments. I’m known for resolving client issues, managing sensitive information, and delivering high-quality support in fast-paced settings.
In customer-facing roles, I’ve handled transactions, resolved complaints, and supported multiple teams while maintaining a strong focus on service excellence. I also provided person-centred care, using digital systems for reporting and scheduling and communicating clearly with clients and teams.
On the legal side, I’ve managed contracts, ensured compliance, improved client communication systems, and supported litigation through legal documentation and client briefings. My professional ethos is simple: combine excellent communication and empathy with disciplined record management and administrative accuracy.
Experience
Work history, roles, and key accomplishments
Trading Assistant
Sainsbury’s Supermarkets Ltd
Nov 2025 - Jan 2026 (2 months)
Provided excellent customer service by handling transactions and resolving complaints while supporting multiple store departments. Delivered reliable assistance in a fast-paced retail environment.
Customer Service / Care Support Worker
Interaction Recruitment
Jun 2025 - Jan 2026 (7 months)
Provided person-centred care and communicated with clients and teams to support daily needs. Used digital systems for reporting and scheduling to maintain continuity of support.
Support Worker
Mercury Care
Dec 2024 - Mar 2025 (3 months)
Delivered personal care with professionalism and maintained client wellbeing through consistent support. Kept accurate records and handled information with confidentiality.
Contracts Administrator
Dipretare Nigeria Ltd
Dec 2022 - Dec 2024 (2 years)
Managed contracts and ensured compliance while improving client communication processes. Supported administrative delivery through organized documentation and follow-through.
Legal Practitioner
Blackstone Chambers
Aug 2022 - Dec 2022 (4 months)
Provided litigation support through client briefings and preparation of legal documentation. Managed sensitive client information with professionalism and accuracy.
Education
Degrees, certifications, and relevant coursework
Igbinedion University
LL.M, Law
2020 - 2022
Completed an LL.M at Igbinedion University from 2020 to 2022.
Nigerian Law School
B.L, Law
2019 - 2020
Completed a B.L at the Nigerian Law School from 2019 to 2020.
Igbinedion University
LL.B, Law
2013 - 2018
Completed an LL.B at Igbinedion University from 2013 to 2018.
Availability
Location
Authorized to work in
Job categories
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